How to submit a bug reportBack to the overview
What not to report
- Bugs in unofficial builds or anything not downloaded from our official portal
- Missing builds
- Asking for installation help
- Asking for device support
- Feature requests
Reporting a bug
We use Gitlab Issues as our bug tracker. Before you submit a bug, please search to verify that someone else hasn’t reported it already. If they have, avoid commenting with “+1” or “Me too!”, as this just creates more work for us.
We accept bugs on the following:
These are bugs in LineageOS itself, e.g.
- The fingerprint sensor on your device doesn’t work.
- Your phone crashes when you try to enable encryption.
- WiFi calling doesn’t work.
When adding a bug report, please do not use the email functionality, since we provide a template that needs to be filled out properly.
Please read the template carefully and pay special attention to the last section, containing lines starting with
These lines are parsed by a bot which will mark your issue as invalid if you do not fill them out properly.
Keep the lines exactly as they are and add your information next to it, e.g.
/device codename or
/version lineage-19.1 but not
/device My Device (codename) - which the bot will not be able to parse.
Most of the requested information can be found on your device if you go to Settings->About phone and click on the
Android version item.
Make sure to fill out the template with accurate information, and in the format requested. It doesn’t matter if your baseband version has nothing to do with a lock screen animation issue, if it is not there your bug will be closed.
These are bugs in our website and/or software, e.g.
- The download portal doesn’t render something correctly.
- There’s a dead link on the website.
- An API returns something unexpected.